This article provides quick answers and links to more detailed articles for some of the most common questions from users
How to do I assign content to a user?
On Synap, access to content is granted at the User Group level so a user will need to be in a User Group which has access to the content you want them to see
How do I import questions in bulk?
You can import questions via csv using the importer function in the question editor
What is the Library for?
The Library is a store of all the content you create on Synap. Your users don't access the Library, it's just for your reference. You can create content here to be used in Collections and Courses / Assignments
I can't see all the page icons in the left-hand menu
If you zoom out a little ('ctrl' and '-' on Windows or 'command' and '-' on Mac) then the rest of the icons will appear. Alternatively if you hover your cursor over the left-hand menu and scroll down you will see the other icons below
What is the difference between a Course and a Collection
Generally speaking a Collection is a learning resource that users can access at any time and complete at their own pace, in any order. A Course (which users access via an Assignment) is more structured. You can dictate the order users engage with the items, set pass marks for quizzes, enforce deadlines and more. You can think of a Collection like a text book and a Course / Assignment like a lesson in class. You may have a slightly different use case that doesn't exactly fit with either the above descriptions, if you need advice on which would be best for you to use, contact your account manager