Create User Group
Before bulk generating user accounts you will need to create a user group on your platform. If you haven't done this already and are unsure on how to, there is a step by step guide in this article - How to Make a Group
Synap Analytics Site
Once you have created your user group, you will need to use the Synap Analytics site, reporting.synap.ac to bulk generate the user accounts. After following this link you will be taken to the Sign In page, enter the log in details you use for the platform to sign in:
Next, click the Users drop down menu to bring up a list of your user groups, then select the group you want to generate new users in:
Click on the Import Users button at the top of the page, a pop up will appear with a link to download a template to enter your users emails, names and passwords. You can also access the template via this link - Account Generation Template. This file is view only so make a note of/copy the column headings and add them into your own Excel or Sheets file.
Creating a CSV File
Add your emails, names and passwords under the headings. Double the check the spellings of names and emails and make sure passwords are at least 8 characters long, with one uppercase letter, one lowercase letter and one number. If you don't enter a password then one will be automatically generated for you following the above rules. Once you've either copied the information in or manually typed it up, your spreadsheet should look something like this:
Once you have your sheet at this stage you can create your csv file. Click File, Download then Comma separated values (.csv, current sheet). The csv will be downloaded to your computer.
Head back to the analytics site with the Generate Accounts pop open, click the Choose file button and select the csv. file you have just downloaded. After you have chosen the file, click Generate Accounts.
If there any issue with the csv you will receive an error message explaining what needs to change. on Otherwise your accounts will be generated within 10 minutes or so (the more users, the longer it will take). You will also get an email with a csv that includes the users Synap Ids, the time and date they signed up and the user group name / id. Once you have received this you will be able to see the users in the user group on the platform. You may need to refresh your browser for it to update.